The evidence guide provides advice on assessment and must be read in conjunction with the Performance Criteria, required Skills and Knowledge, the Range Statement and the Assessment Guidelines for the Training Package.

Overview of assessment

Critical aspects for assessment and evidence required to demonstrate competency in this unit

The evidence required to demonstrate competency in this unit must be relevant to workplace operations and satisfy all of the requirements of the performance criteria and required skills and knowledge.

A person who demonstrates competency in this unit must be able to:

read and correctly interpret work sheets and work orders

maintain working knowledge of repair systems and practices

work and communicate effectively and positively with others

apply, within scope of own role, the requirements of the job or work role to:

achieve work quality goals

effectively apply problem-solving techniques

read worksheets and work orders

establish correct work processes and material requirements.

Context of, and specific resources for assessment

Competency is to be assessed in the workplace or a simulated workplace environment that accurately reflects performance in a real workplace setting.

Assessment is to occur:

using standard workplace practices and procedures

following safety requirements

applying environmental constraints.

Assessment is to comply with relevant:

regulatory requirements

Australian standards

industry codes of practice.

The following resources must be made available for the assessment of this unit:

worksheets

work orders

vehicle specification sheets

vehicle repair requirements

vehicle job cards

OEM-recommended repair procedures.

Method of assessment

Assessment must satisfy the endorsed Assessment Guidelines of this Training Package.

Assessment methods must confirm consistency and accuracy of performance (over time and in a range of workplace relevant contexts) together with the application of required skills and knowledge.

Assessment methods must be by direct observation of tasks and include questioning on required skills and knowledge to ensure correct interpretation and application.

Competence in this unit may be assessed in conjunction with other units which together form part of a holistic work role.

Where applicable, reasonable adjustment must be made to work environments and training situations to accommodate the needs of diverse clients.

Assessment processes and techniques must be culturally sensitive and appropriate to the language, literacy and numeracy capacity of the candidate and the work being performed.

Required skills

communication skills to:

follow recommended repair procedure

follow workplace verbal instructions

initiative and enterprise skills to recognise a workplace problem or potential problem and take action

learning skills to identify sources of information, assistance and expert knowledge to expand skills, knowledge and understanding

literacy skills to:

read and follow information in written job instructions, specifications, worksheets, work orders and OEM repair procedures

read and follow industry and workplace quality standards and procedures

document required repair procedures and parts

numeracy skills to interpret and calculate OEM repair measurements

planning and organising skills to:

plan repair requirements and follow job repair specification

identify risk factors and take action to minimise them

problem-solving skills to seek information and assistance as required to solve problems

self-management skills to:

select and use appropriate repair equipment, materials, processes and procedures

follow workplace policies and documentation, including industry codes of practice and procedures

respond positively to changing work requirements

technical skills to use workplace tools relating to repair procedures, including:

specialist tools and equipment

measuring equipment

technology skills to:

operate body repair and repair equipment

use technology to collect and provide information on repair processes

Required knowledge

techniques for reading and interpreting regulations and technical documentation, such as worksheets and work orders, component specification sheets, workplace policies and procedures, and environmental regulations

workplace health and safety (WHS) regulations and requirements relating to automotive repairs

work organisation and planning processes for work required

OEM-recommended repair procedures and quality processes

workplace quality processes relating to automotive repairs

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.

Recommended repair procedures may include:

OEM specifications

repair sequence

specialist equipment.

Information may include:

award provisions

customer requirements

industry codes of practice

OEM repair procedures

symbols, codes, legends and diagrammatic representations

workplace manuals

workplace operating procedures

worksheets and work orders.

Workplace requirements may include:

access and equity principles and practices

environmental management: waste disposal, recycling and re-use guidelines

emergency and evacuation procedures

equipment use procedures

legal obligations

maintenance and storage procedures

WHS requirements

workplace and site guidelines

policies and procedures relating to own role and responsibility

quality guidelines

quality and continuous improvement processes

recording and reporting guidelines.

Instructions may include:

worksheets

work orders

OEM-recommended repair procedures

industry and workplace quality standards.